- CONTRACT BETWEEN CUSTOMER AND MONTE MARE TRAVEL AGENCY
By using these web pages the customer accepts the terms and conditions as well as the information on them. The customer accepts that he/she will not use the information obtained here for forbidden or unlawful purposes or activities. If you do not agree with the terms and conditions, you are asked not to use these web pages.
- USE OF INFORMATION AND PRIVACY PROTECTION
Monte Mare Travel agency respects and safeguards your privacy. During the business process we shall use the information necessary to carry out the booking as well as the information related to your travel. The information that will be used is that provided by you of your own free will. We only collect the personal data we need, and we collect, process, store and share this personal data safely and securely. Furthermore, we only store your personal data for as long as necessary. We pledge that we shall not sell, announce or disclose this information to third parties. The collected demographic data may be used for statistics. In order to provide special services, we may cooperate with a third party. A third party will have access to names and other contact details necessary to provide the requested services only when the customer registers for these services. A third party is not allowed to use personal information except for the purpose of providing the requested services. The information will be used in compliance with the privacy policy that was valid at the time when that information was collected. Any personal information you provide to us such as your name, address, telephone number and e-mail address will not be sold or rented to any entities or individuals outside of Monte Mare Travel agency. If you notice that Monte Mare Travel has not complied with these principles or if you have any other objection with regard to our business process, you may inform us at info@montemaretravel.com and we shall make a maximum, economically acceptable, effort to investigate and rectify the irregularities promptly.
Changes of this policy: You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. If you would like to make a personal data access request, please email us at info@montemaretravel.com headed ‘My Data Request’ including the following required information:
-your full name
-a description of your data access request
-all email addresses (past and present) used to book trips with us.
From the date that we receive all the required information, we have one month to process your request. If the request is complex or numerous, we may require an additional two months and will contact to explain why the extension is necessary within the first month of your request. This Privacy Statement is effective from the 01 January 2020. We may make changes to this Privacy Statement from time to time, we will update the Privacy Statement and we will publish on our website any new version of this statement.
We may also collect information on how you use our website to improve your online experience. You are in control of your data and if the information we hold on you is wrong, let us know what needs updating and we will correct it. You can also choose to opt-out from receiving marketing communications at any time. This Privacy Statement applies when you use this website, request information from us or when you confirm your booking with initial deposits.
If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Information, we will be unable to provide you with your required travel arrangements.
All credit card information and personal information is encrypted as it is passed between your browser and our website. When you make a booking, your initial payment is cleared using the information you provide. Your credit card number is not held in our database. The degree of protection of all data is at the highest level.
- BOOKING ENQUIRY
During the booking process the user of our web pages is asked to complete a booking enquiry containing some contact details (names, telephone number and home address, date of birth and e-mail address). These details are used solely for the purpose of contacting the customer. They will be used by and will be accessible to partners only in order to deliver documents and carry out the services. Information relating to payment is under special protection and will only be accessible to banks or credit card companies in order to authorize the payment.
- WEB BROWSER COOKIES
We employ cookie technology to help visitors and customers move faster through our site. When you sign on to our Web site or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information that is sent by a Web site and stored on your hard drive or temporarily in your computer’s memory. You can set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the website may not function properly.
- LINKS
These web pages contain links to other websites. You should be aware that Monte Mare Travel cannot be held responsible for the privacy policy on those websites. Please read the privacy statements of each website that collects personal information. This Privacy statement applies solely to information collected on these web pages.
- NEWSLETTER
By providing us with your contact details, such as name and e-mail address, you make it possible for us to send you newsletters. However, you will always be in a position to remove yourself from the mailing list.
- SECURITY
These web pages are taking all necessary measures to protect customer personal information. Entering confidential information via these web pages is protected on-line and off-line. If customer confidential information (such as personal information) is required on our registration form, it is encrypted and protected by the SSL protocol. During the stay on a protected web page, the padlock icons at the bottom of Internet browsers, like Internet Explorer and Netscape Navigator, are locked as opposed to unlocked or open icons during a normal search of our web page. Besides using SSL encryption in order to protect customer information on the Internet, we are making every effort to protect the same information off-line. Access to all customer information, not only to the aforementioned confidential information, is limited. The confidential information is accessible only to employees who need them in order to provide the requested service.
- AMENDMENTS /UP-DATES TO PERSONAL DETAILS
If a customer’s personal details (like the post code) have changed or if he/she does not wish to use our services any longer, we make it possible for the customer to amend, up-date or remove his/her personal details that are in our possession.
- LIMITATION TO PERSONAL, NON-COMMERCIAL USE
This web page is intended for customer personal, non-commercial use. Users are not allowed to exchange, copy, disseminate, display, release or in any other manner whatsoever transfer or sell any information, service or product displayed on this page without a written consent of Monte Mare Travel.
Monte Mare Travel agency